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Location: Betsy Ann Chocolates >  Information >  Shipping Policies

Shipping Information

Orders received after 11:00am E.S.T. are usually shipped the following business day.  Two weeks prior to Christmas orders may take longer.

To determine how long it should take FedEx ground service to deliver a particular destination, please view the FedEx Map.

Note: We do not ship to P.O. Boxes.  We ship to rural route numbers, however rural routes require a road name.  Any incorrect shipping information will be charged $6.00 per destination.  For further information regarding shipping policies please call 1-888-(4Truffle)487-8335.

Warm Temperature Shipping Policy: (Our chocolates are the highest quality, and sensitive to warm temperatures. This policy ensures chocolates arrive in perfect condition.)
April 1st thru October 31st - $8.00 is added to shipping charges on every order for a required insulated container and ice packs.  Containers are shipped to arrive within 48 hours.  States further than 2 days delivery from Pittsburgh must choose 2nd Day Air, or Next Day Air.  Orders placed late in week that will not arrive prior to the weekend, ship the following Monday so as not be held in a warm warehouse over the weekend.  Regular shipping resumes November 1 thru March 31.  Areas of the country where temperatures remain above 72 degrees year round, must use insulated containers year round to insure good delivery.  Customers must take appropriate precautions when shipping to these areas, we are not responsible for chocolates melting.  Special Notes: Contact us prior to shipping anywhere it may be too warm (higher than 72 degrees), to order an insulated container.  Make sure someone is available to accept package upon arrival, we are not responsible for packages left outside in the heat after delivery.

Shipping and Handling charges are per destination shipped via FedEx. (View FedEx Map)

Amount of Order
Ground
2nd Day
Nxt Day
0 to $20
$6.95
$18.00
$36.00
$20.01 to $50
$9.95
$22.00
$44.00
$50.01 to $80
$12.95
$35.00
$55.00
$80.01 to $110
$15.95
$37.50
$65.00
$110.01 to $175
$17.95
$45.00
$75.00
$175.01 to $250
$19.95
$55.00
$85.00
$250.01 and up
8% of order
8% + $50
8% + $75
Alaska & Hawaii
Contact for quote
 

*States more than 2 days ground delivery from Pittsburgh - AR, AZ, CA, CO, FL, IA, ID, KS, LA, MN, MO, MS, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WI, WY

International Shipments: We do not ship international.